>> Om Como


Din partner f⠵tveckling av dina medarbetare


Como Kompetensutveckling 䲠ett konsultf⥴ag vars huvudsakliga inriktning 䲠utbildning och konsultation inom omr夥na; fⳤljning, aff䲳mannaskap, service management, presentationsteknik, m嬳tyrning, ledarskap och coaching.


Como 䧳 och drivs av Stig-Arne Andersson som har 12 岳 erfarenhet av att arbeta med utbildning och konsultation f⠳䬪- och serviceorganisationer. Under denna tid har han, bland mycket annat, medverkat eller lett arbetet med att framg宧srikt bygga upp s䬪verksamheter f⠍ innes䬪are p堢land annat Nordbanken och Trygg Hansa. Stig-Arne har dessutom praktisk erfarenhet av linjearbete genom sin tid som fⳤljningschef p堆alcon bryggerier.

Como 䲠en uppskattad samarbetspartner inom utbildning och kompetensutveckling. Genom l宧 erfarenhet av hur s䬪organisationer leds och organiseras kan Como tillsammans med er skapa utvecklingsprogram som ger konkreta resultat med h砫valitet och verklig genomslagskraft i er organisation!


Comos arbetsmodell


Como arbetar med en modell i tre steg f⠫ompetensutveckling; planering, genomf⡮de och uppf쪮ing.








All utveckling startar som bekant fr宠ett nul䧥. Como hj䬰er ditt f⥴ag att g⡠en analys av nuvarande kompetensniv奲 hos s䬪 och servicepersonal p堤itt f⥴ag eller din avdelning. Detta sker genom en f⳴udie som bland annat inneh嬬er intervjuer, samresor/samlyssning och kompetensinventering. I denna fas s䴴er vi dessutom, tillsammans med er, upp tydliga m䴢ara m嬠som l䧧er grunden f⠩nneh嬬et i utvecklingsprogrammet. Dessa m嬠f쪳 sedan l࡮de upp under programmets g宧 f⠡tt vi ska kunna f쪡 gruppens och individernas utveckling och s䫥rst䬬a att utvecklingen g岠 enligt plan.




Denna fas best岠av en till tre dagars sammanh䮧ande utbildning d䲠teori och praktik varvas. F⠡tt s䫥rst䬬a att deltagarna tagit till sig kunskapen genomfⳠ䶥n en tentamen efter respektive utbildningsblock. Deltagarna f岠䶥n till uppgift att genomf⡠ett projektarbete fram till uppf쪮ingsfasen.

Inneh嬬et i projektarbetet best䭳 tillsammans med er i planeringsfasen. Steg 2 best岠av ett antal endagars "tr䮩ngspass" d䲠deltagarna f岠mꬩghet att tr䮡 p堤e olika omr夥n vi g崴 igenom under de f⳴a utbildningsdagarna. Feedback p堍 deltagarnas framsteg ges till n䲭aste chef efter varje "tr䮩ngspass". Se exempel p堵ppl䧧 f⠳䬪skola.




H䲠gⳠen sista kompetensinventering vars resultat st䬬s mot de m嬠vi satte upp i planeringsfasen. Detta blir kvittot p堡tt utbildningsinsatsen verkligen gett de resultat som planerats. Deltagarna f岠sedan ett diplom (se exempel), examensbevis (se exempel) samt ett individuellt betyg p堳in prestation under programmet. Insatsen avslutas med en skriftlig rapport med analys av resultaten samt fⳬag p堥tg䲤er f⠡tt kunna s䫥rst䬬a en positiv utveckling 䶥n p堬宧 sikt.


Exempel p堵ppdrag:


Swedish Match

Como utbildar innes䬪are i en s䬪skola skapad f⠓wedish match. Denna utbildning har p姥tt flera 岠och forts䴴er l࡮de d堤et hela tiden tillkommer nya grupper.



Hos Norrmejerier har Como utbildat s嶤l f䬴s䬪are och teles䬪are. Vi genomf⠯cks堬࡮de s䬪tr䮩ngspass f⠦䬴s䬪arna en g宧 per 岮


Carlsberg Bryggerier

Como har verkat som konsult och r大ivare f⠳䬪organisationen i samband med sammanslagningen mellan Pripps och Falcon Bryggerier. Det har inneburit ansvar f⠡tt utarbeta nya gemensamma rutiner, rekrytering och utbildning av nya teles䬪are samt ansvar f⠳kapande och implementering av rutiner f⠴eamarbete mellan f䬴s䬪are, teles䬪are, utk⡲e och servicepersonal.

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Telefon 08-445 92 05  p; Mobil  0709-32 15 51  p; stig-arne@como.se

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